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Effective November 28, new Quality Assurance and Performance Improvement/Quality Assurance and Assessment (QAPI/QAA) regulations will go into effect as part of the Phase 3 rollout of the revised Medicare/Medicaid requirements of participation. Abuse/neglect is the first care area where the Centers for Medicare & Medicaid Services (CMS) makes an explicit connection between QAPI/QAA and facility policies and procedures (P&Ps). Specifically, providers will need to ensure that the written policies and procedures they develop and implement under F607 (Develop/Implement Abuse/Neglect, etc. Policies) to prevent the abuse, neglect, and exploitation of residents, as well as the misappropriation of resident property, “establish coordination with the QAPI program required under §483.75,” according to §483.12(b)(4) of the Code of Federal Regulations (CFR).
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