Five-Star Helpline Open Feb. 22 - 26

By QTSO - February 17, 2021

The Five Star Preview Reports were available on February 15, 2021. To access these reports, select the CASPER Reporting link located on the CMS QIES Systems for Providers page. Once in the CASPER Reporting system, select the 'Folders' button and access the Five Star Report in your 'st LTC facid' folder, where 'st' is the 2-character postal code of the state in which your facility is located and 'facid' is the state-assigned Facility ID of your facility.

Nursing Home Compare will update with the February Five Star data on February 24, 2021.

Important Note: The 5 Star Help Line (800-839-9290) will be available February 22 through February 26, 2021.

Please direct your inquiries to BetterCare@cms.hhs.gov  if the Help Line is not available.