Census Development: Quality, Value, and Compassionate Care Converge

By Alexis Roam, MSN, RN-BC, DNS-CT, QCP - January 08, 2020

Directors of nursing services (DNS) may often feel like they are refereeing a boxing match, with the demands for census battling the need to ensure provision of quality care. But the boxing ring is transforming into an entirely different arena, one where quality of care must be the ultimate champion. The shift to value-based reimbursement, combined with the consumer’s ability to evaluate performance, are in large part responsible for quality rising to stardom. What does this mean for the DNS, and how does the DNS navigate this new arena?