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In the era of the mobile device, communication is as immediate as the tap on a touch screen. From social media to photo sharing to text messaging, communication technology is overhauling every aspect of life, including improving productivity in the workplace—and long-term care facilities are no exception. But while this technology has had undeniable benefits, rapid-fire communication has also brought with it a new arena of complications to long-term care facilities—and in an environment where protection of privacy is paramount, it has left many directors of nursing services (DNSs) at a loss about how to adjust their policies.
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