Staff Management: Techniques to Build Your Team

By Caralyn Davis, Staff Writer - December 08, 2016

Directors of nursing services (DNSs) and other nurse managers now face an unprecedented push to improve quality across the board and provide a consistently higher level of services to residents. “Quality of care and quality of life [are] the overarching principles for every service that is delivered in the nursing home,” said officials with the Centers for Medicare & Medicaid Services (CMS) during the Oct. 27, 2016, Long-term Care: Reform of Requirements National Provider Call