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Survey is always hectic, and now that a new survey process is rolling out across the country, even the experts have fewer answers than usual about how it all works. Nevertheless, with a little preparation, directors of nursing services (DNSs) can smooth the process for surveyors, staff, and even residents from the moment the survey team arrives at the facility.
Here are seven steps that DNSs can take to reduce survey-related stress in their facilities:
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