These in-service tools offer up-to-date education and resources for your staff. Get the information you need quickly with these downloadable PDFs. This bundle includes:

• Respecting Cultural Diversity
• Helping to Reduce Pressure Injuries
• The Losses Families Grieve
• Dining Safety
• Signs of Pain in Residents with Dementia
• Caring for Residents Who Wander
• Foot and Health Care
• Pain Control Beyond Drugs
• Caring for Residents in a Vegetative State
• Providing Good Customer Service
• Communicating With Residents With Dementia
• Basics of Emergency Care for the Nursing Assistant
• End of Life Care: A Holistic Approach
• Basics of Care for the Resident Who is Incontinent
• Don't Cause Infections!

This learning activity should enable you to:

• Describe at least one way in which individual cultures can affect communication, food preferences, relationships and roles, holidays observed, and attitudes toward health and illness
• Describe the ways in which nursing facility staff could demonstrate unique sensitivity to residents of various cultural and ethnic backgrounds, including Black residents, Hispanic residents, Jewish residents, Asian residents, and Native American residents
• List at least four ways to demonstrate an appreciation of resident cultural and ethnic differences

This learning activity should enable you to:

• Describe your role in supporting the goals for residents who have urinary incontinence
• List observations to report in residents who are incontinent
• Describe measures to keep skin healthy
• Describe three common behavioral techniques used for residents with incontinence
• Discuss how to preserve residents’ dignity

This learning activity should enable you to:

• State at least three reasons why nursing facility residents are at high risk for emergencies
• Describe the symptoms and basic emergency measures for: choking, hemorrhage, fainting, chest pain, and seizures
• Describe basic actions to follow when emergencies occur

This learning activity should enable you to:

• List at least three types of pathogens
• Describe the four ways microorganisms are spread
• Outline the chain of infection
• Describe at least five ways to reduce the spread of infection

This learning activity should enable you to:

• Identify a culture of safety
• Establish and reinforce safe practices
• Review examples of the Occupational Safety and Health Administration (OSHA) Guidelines

This learning activity should enable you to:

• Define feedback
• Identify at least six factors that affect the ability to offer feedback
• Outline considerations in offering feedback
• Identify four factors that can demonstrate openness to feedback

This learning activity should enable you to:

• Describe special risks of nursing facility residents in regard to urinary tract infections, pneumonia, influenza, scabies, tuberculosis, vaginitis, herpes zoster, HIV, AIDS, antibiotic-resistant infections
• Describe the atypical ways that infections can appear in older residents
• List at least eight possible signs of infection

This learning activity should enable you to:

• Define a vegetative state
• Understand the many factors involved in prognosis and treatment
• Review several priority caregiving actions

This learning activity should enable you to:

• Understand and assess the many causes for wandering
• Review measures and tips to help residents who wander

This learning activity should enable you to:

• Describe the ways that dementias affect communication
• List at least six measures that can assist in effectively communicating with residents who have dementia

This learning activity should enable you to:

• Evaluate how much you and your staff know about resident deconditioning
• Understand the causes of deconditioning
• Recognize the effects of immobility and how to identify deconditioning
• Create a plan for reconditioning by knowing the risk factors and prevention methods

This learning activity should enable you to:

• List at least three reasons for the high risk of infections in nursing facility residents
• Describe at least four measures to aid in preventing infections
• Discuss care measures for urinary tract infections, respiratory infections, and infected pressure ulcers

This learning activity should enable you to:

• List three reasons why dining is an important activity
• Describe at least three factors that make residents high risk for aspiration
• Describe first aid measures for choking and burns
• Discuss at least five ways to promote dining safety

This learning activity should enable you to:

• Identify factors that give rise to ethical dilemmas in nursing facilities
• Discuss philosophical ideas about what constitutes right and wrong
• Describe ethical principles guiding clinical practice
• Identify measures that assist in making ethical decisions

This learning activity should enable you to:

• List at least two reasons why healthcare workers have difficulty facing residents’ deaths
• Describe what is meant by holistic palliative care
• Describe at least three physical needs of residents near the end of life
• Describe at least three measures that can be used to comfort residents at the end of life
• Discuss the difference between spirituality and religion

This learning activity should enable you to:

• List three factors that contribute to foot problems
• Describe a corn, callus, plantar wart, plantar fasciitis, bunion, and hammer toe
• Discuss good foot care practice

This learning activity should enable you to:

• Describe three major causes of pressure injuries
• List at least three factors that increase a resident’s risk for developing pressure injuries
• Describe actions that can be taken to prevent pressure injuries

This learning activity should enable you to know:

• What is pain?
• Types of pain
• Scope and impact of pain
• Impact of pain on residents
• Accessing pain
• Possible indicators of pain on the MDS
• Treatment options and pain management

This learning activity should enable you to:

• Describe at least three reasons for families’ grief
• List at least 10 signs of grief
• Discuss measures to help grieving families

This learning activity should enable you to:

• Define motivation
• Describe the way Maslow, Herzberg, and McGregor each described motivation
• Give at least three examples of intrinsic motivators
• Give at least three examples of extrinsic motivators
• Describe at least three strategies you can use to motivate your staff

This group of in-service tools and resources will help you and your team stay up-to-date and provide the best care for your residents. This bundle includes:

• Constructive Feedback
• Self Care for Peak Performance
• Responding to Residents' Sexually Inappropriate Behavior
• Common Carriers of Infection
• Residents' Rights to Privacy
• Person-Centered Care Planning
• Deconditioning
• Integrative Approaches to Pain
• Creating a Culture of Safety
• Common Infections in Nursing Facilities
• Appreciating Cultural and Ethnic Diversity
• Ethical Decision Making
• Motivating Staff
• Understanding Dementia

This learning activity should enable you to:

• Understand the reason medications are risky for older residents
• Recognize your staff’s role in pain control
• Become familiar with popular complementary and alternative treatments

This learning activity should enable you to:

• List at least six core features of a well-written care plan
• Describe what is meant by person-centered care
• List seven factors that promote meaningful relationships with residents
• List at least eight obstacles that could prevent residents from fully participating in their care
• Describe the benefits of the “I” care plan
• Differentiate between a traditional care plan and a person-centered care plan

This learning activity should enable you to:

• Review who your customers really are
• Reflect on how appearance and body language convey messages
• Delineate the components of courteous communication
• Confidently handle complaints
• Recognize how important nursing assistants are in creating an image about your facility and the quality of its care

This learning activity should enable you to:

• Identify four major areas that can be influenced by culture
• Describe at least five measures that can be taken to show respect for residents’ diversity

This learning activity should enable you to:

• List three ways in which a resident’s privacy must be respected

This learning activity should enable you to:

• Identify six potential reasons for residents to display sexually inappropriate behavior
• Describe various approaches to handling inappropriate sexual behavior

This learning activity should enable you to:

• Discuss why self-care is important for staff who work in long-term care
• Describe three attributes of caring staff
• Describe recommended servings from each of the major food groups
• List at least five benefits of physical activity
• Discuss the process for self-assessing how well basic needs are met
• Describe at least three strategies that can be used to facilitate self-appraisal

This learning activity should enable you to:

• Recognize the signs of pain in residents with dementia
• Understand the nursing assistant’s role in identifying pain and treatment