The risks posed to the frail elderly population living in nursing homes from infections requires an intentional strategy now more than ever given the public health crisis from COVID-19. This 60-minute webinar will provide insight into how to take QAPI beyond paper compliance and use it to fuel infection prevention and control efforts. This proactive, data-driven approach will help protect nursing home residents from infections including COVID-19 and the seasonal flu.

Following this webinar, you will be able to:

• Identify the regulatory requirements for Quality Assurance and Performance Improvement (QAPI) that correlate to the regulatory requirements for the Infection Prevention and Control Program (IPCP)
• Explain how each of these reports is related to the decisions the DNS makes and the direction in which the DNS leads the clinical team.
• Distinguish what information should be included and discussed on the QAPI/QAA meeting agenda that pertains to IPCP
• Understand how the data can guide the QAA Committee and the Infection Preventionist to take corrective action that will lead to a more robust and wholistic approach to infection prevention and control

Alexis Roam has no conflicts of interest to disclose.

This 60-minute webinar will educate the DNS how to use the information contained in the CASPER reports that is most important to their job function. Tips, tactics, and realistic examples will be shared to help the DNS prioritize areas of improvement, take proactive steps to maintain survey readiness, and most importantly, provide excellent care.

Following this webinar, you will be able to:

• Identify the CASPER reports that are of primary importance to the DNS
• Explain how each of these reports is related to the decisions the DNS makes and the direction in which the DNS leads the clinical team.
• Apply the use of the reports using the realistic examples, tips, and tactics discussed

Alexis Roam has no conflicts of interest to disclose.

Have you ever thought you knew the reason an adverse event happened, but discovered you were wrong when the event reoccurred? When an adverse event happens, nurse leaders must respond by investigating the incident and determining its root cause. Preventing reoccurrence is the overall goal, but in order to do this, there needs to be a strong and consistent process in place. This 60-minute webinar will examine a real-life scenario and apply a six-step approach to a comprehensive root cause analysis in order to uncover the real root cause of a problem.

Following this webinar, you will be able to:

• Understand why root cause analysis is necessary
• Recognize the differences between the root cause and its contributing factors
• Apply a sixstep process to complete a root cause analysis

Denise Winzeler has no conflicts of interest to disclose.

Advance care planning (ACP) is an important part of palliative care delivery in long-term care facilities. There has never been a more important time to implement this practice than now, amidst a pandemic. This 60-minute webinar will provide an overview of ACP, including its benefits and nuances of treatment preference, as well as explain the similarities and differences of advance directives and POLST paradigm orders, review ACP communication strategies, and discuss some COVID-specific considerations.

Following this webinar, you will be able to:

• Understand the definition of advanced care planning
• Recognize the similarities and differences of advance directives and POLST paradigm orders
• Explain the benefits of COVID-specific considerations

Dr. Karl Steinberg has no conflicts of interest to disclose.

The COVID-19 pandemic has been a very challenging and chaotic time for long-term care facilities. Documenting the bases for decisions and modifications of policies now can have a positive influence on actions that may occur following the pandemic. This 60-minute webinar will examine many aspects of documentation and tracking for facility leaders. Understanding how and why to document now may have positive results for facilities in the future.

Following this webinar, you will be able to:

• Decide which approach should be used to document changes implemented during the pandemic
• Determine how to document clinical management practices with the changes needed during the pandemic
• Understand mitigation of current and future regulatory risks and potential future litigation

Janet K. Feldkamp and Jillene Nero Snow have no conflicts of interest to disclose.

Considering the increase in survey scrutiny, the high cost of litigation, and the emphasis on quality in long-term care, once an incident occurs in your facility, a thorough investigation is critical. During this 60-minute webinar, AADNS curriculum development specialist, Denis Winzeler, RN, BSN, DNS-CT, QCP, LNHA, will use a real-life scenario and apply a five-step approach to a comprehensive investigation. Learn what to do with the information once you finish the investigation.

Following this webinar, you will be able to:

• Explain why thorough investigations are necessary
• Describe how investigations can affect quality of care, survey outcomes, and potential litigious events
• List the five steps to complete a thorough investigation
• Summarize how to follow-up after the investigation is complete

Denise Winzeler has no conflicts of interest to disclose.

The Patient-Driven Payment Model (PDPM), certification surveys, and the QAPI process creates great opportunities for the Director of Nursing Services (DNS) and the Nurse Assessment Coordinator (NAC) to join forces. The clinical nurse leader and reimbursement expert come together for a meeting of the minds—where expertise, experience, and collaboration translate into facility performance and positive resident outcomes. At times, the DNS and NAC work on islands, independently from each other, but the time to collaborate is now!

Following this session, attendees will be able to:

• Identify the significance of engagement related to desired outcomes like improved resident/patient/family experience, improved staffing patterns, improved margin, and improved quality metrics like reduced falls with injury and increased hand hygiene compliance

• Recognize that Rounding for Outcomes on direct reports, an Evidence-Based Leadership℠ practice, drives engagement and thus, desired outcomes. A demonstration will be provided.

• Explain how real-time recognition, aligned to organizational values, creates consistency practices, predictable results, and high engagement. Examples will be provided.

Mitch Hagins has no conflicts of interest to disclose.